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Advisory service
You can ask for advice by telephone, mail, e-mail or by visiting our office in person. All discussions with our legal adviser and other client service staff are confidential.
Telephone:
General information 029 509 5855
Legal adviser 029 509 5398
Questions concerning the classification of trademarks (09) 6939 5251
email: neuvonta.tavaramerkki@prh.fi
Application forms and instructions are available here. You can also order forms and instructions by phone on 029 509 5855.
The trademarks advisory service pays special attention to the equal and impartial treatment of its clients. Thus, we give general advice in matters concerning the application procedure, such as the obstacles for registration and the distinctiveness or confusability of trademarks. In addition, we answer questions concerning the filing of an application, fees, and the handling procedure with its different phases. We also inform our clients of the legal effects of registration, the expected processing time and the current status of the application.
However, it is not the duty of the trademarks advisory service to fill in forms or draw up documents for its clients. Furthermore, the advisory staff cannot anticipate whether an individual application is actually going to pass, because the application will be handled only after it has been filed. For instance, a decision on the distinctiveness or the possible confusability of a trademark is only taken in the actual examination of the application.
Our trademarks advisory service staff cannot officially comment on possible infringements, trademark disputes or questions concerning the import or advertising of products, or any other such questions. In order to get help in these situations you can, for example, consult an agent specialised in trademark questions. Note also that trademark disputes are handled by the District Court of Helsinki.
In matters concerning community trade marks we give general advice on, for example, how to file your application and on the process in general. We forward your application to OHIM upon request and payment of a fee. However, if you need information on a specific application or case, or if you wish to ask more detailed questions, you should contact OHIM directly.