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Customer service point contact details

Our customer service point in Helsinki at Sörnäisten rantatie 13 C is open by appointment only, Mon–Fri 12.00–16.15.

We recommend that you use our online services where possible. Go to our online services in English.

In the menu, you will find the contact details of our services

How to book an appointment with the customer service point in Helsinki

Book an appointment in advance using our online appointment service. Book an appointment.Open link in a new tab

Change the language in the top right-hand corner of the screen.

The appointment service has three steps: select service, select time and enter personal details.

Select one of the following services provided by our customer service point in Helsinki:

  • Advisory service for notifications or applications
  • Other matter if you are booking an appointment to view documents you have ordered in advance.

Please note that you do not have to order extracts, financial statements, articles of association, rules or by-laws in advance. Let us know what kind of information you need when you book an appointment using our online service.

If you book an appointment to view documents, order the documents in advance by sending an email to We will contact you when the order is ready.

Telephone service

Our telephone number is +358 29 509 5030, Mon–Fri from 9.00 to 15.00.

Read more about charges for calls made to numbers beginning with 0295.Open link in a new tab

The PRH is closed on official midweek holidays. See a list of the official midweek holidays.Open link in a new tab

Printable version Latest update 09.02.2023